Terms of Use

These Terms of Use govern your use of arelonne.com and purchases from Arelonne. By using the site or placing an order, you agree to these Terms. If you do not agree, please do not use the site or place an order.

These Terms should be read together with the policies linked below. If a part of these Terms cannot be enforced under applicable law, the remaining parts continue to apply to the extent permitted by law.

You may use arelonne.com for lawful, personal shopping and related purposes. You may not disrupt or damage the site, try to gain unauthorized access to it, use it to commit fraud, interfere with its checkout or security features, or otherwise misuse it.

You are responsible for making sure the information you provide when ordering or contacting us is accurate enough for us to process your order or respond to your request.

All content on arelonne.com belongs to Arelonne, including its text, images, photography, graphics, logos, product names, and page design.

You may view and use the site for your own personal shopping. You may not copy, republish, distribute, sell, or commercially use its content without Arelonne's written permission, except where the law allows it. These Terms do not give you ownership of any site content or Arelonne intellectual property.

We make a good-faith, best effort to keep product information and sizing accurate and useful. That information is provided as-is and may not be error-free. Please review the product details and size guidance before ordering.

All prices on arelonne.com are in U.S. dollars (USD).

Orders are subject to our Returns & Resolutions policy and Shipping policy. Those policies explain how we handle covered product issues, refunds, shipping charges, delivery estimates, and the places we ship. Please read them before placing an order.

When you submit an order, you are responsible for reviewing the products, sizes, quantities, shipping information, and total shown at checkout. If you need help with an order, contact us at the email address below.

Our Privacy Policy explains what personal information we collect and how we use, share, store, and process it. It also explains that relevant teams in Foshan, mainland China may access order and after-sales information to fulfill and support orders, and tells you how to make a privacy request.

By using the site, you acknowledge that information will be handled as described in that policy. This acknowledgment does not limit any privacy right that cannot be waived under applicable law.

To the fullest extent permitted by law, Arelonne is not liable for indirect, incidental, special, or consequential loss arising from your use of, or inability to use, arelonne.com, or from your purchase or use of our products.

Nothing in these Terms excludes or limits a responsibility that cannot legally be excluded or limited. These Terms also do not take away consumer rights or remedies that cannot be waived under applicable law.

Arelonne's seller entity is a company registered in mainland China. These Terms and purchases made through arelonne.com are governed by the laws of the People's Republic of China, excluding its conflict-of-law rules.

This choice of law does not deprive you of any consumer rights or protections that cannot be waived under the mandatory laws of the U.S. state where you reside. Nothing in this section limits those non-waivable rights or protections.